FAQ

Answers to common questions about Plush Wardrobe outfits, plush doll sizing, shipping, returns, and order support.

Are plush toys included?

Most Plush Wardrobe products are outfit-only. Plush toys shown in photos are styling examples unless the product title or description clearly says that a plush doll is included.

How do I choose the right size for my plush doll?

Check the product title and description first, then compare your plush toy with the Size Guide. Measure plush height, body width, arm position, and leg shape before ordering.

Will an outfit fit every plush toy with the same height?

No. Two plush toys can both be 15cm or 17cm tall but have different body shapes. A good fit depends on height, width, stuffing firmness, arm placement, and clothing style.

Which products are best for a first order?

Start with the best seller collection or read the Plush Wardrobe Shopping Guide for help choosing cute plush doll clothes and outfit-only accessories.

Where do you ship?

Available countries, shipping options, delivery estimates, and fees are shown at checkout before payment. For more details, see the Shipping Policy.

Can I change my order after placing it?

If you need to change an address or order detail, contact us as soon as possible through the Contact Us page. Once an order has been processed or shipped, changes may not be possible.

What should I do if my item arrives damaged or incorrect?

Please contact us with your order number and clear photos of the issue. We will review it and help with the next step according to our Returns and Refunds policy.

How should I care for plush doll outfits?

Handle handmade and delicate outfits gently. Avoid harsh pulling, soaking, bleach, and high heat. Spot clean when possible and let the outfit air dry fully before dressing your plush doll again.

Where can I see all important pages?

Use the HTML Sitemap to find product collections, help pages, blog posts, and customer support pages in one place.